1. Information We Collect

We may collect the following types of information when you visit our Website or use our services:

• Personal Information: When you make a booking, create an account, or contact us, we may collect personal information such as:
  • Name
  • Email address
  • Phone number
  • Address
  • Payment information (e.g., credit card details)
  • Travel preferences
  • Any other information you voluntarily provide.
• Non-Personal Information: We also collect non-personal information automatically when you visit our Website, such as:
  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited on the Website
  • Referring website URLs
  • Date and time of access
  • Cookies (see Section 5 for more information).

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and manage our services, including processing bookings and payment transactions.
• To communicate with you, including sending booking confirmations, promotional offers, and customer service responses.
• To personalize your experience on our Website and recommend services based on your preferences.
• To improve the functionality and performance of our Website.
• To comply with legal obligations and resolve disputes.
• To analyze Website usage to enhance our offerings.

3. Sharing of Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your personal information with trusted third-party service providers who assist us with payment processing, booking confirmations, or delivering services you have requested. These service providers are obligated to protect your information and only use it for the purposes we specify.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to a subpoena, court order, or legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the information is no longer needed, we will securely delete or anonymize it.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect and store information when you visit our Website. Cookies are small files placed on your device that help us remember your preferences and improve your browsing experience. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your ability to use certain features of our Website.

Types of cookies we may use include:

• Essential Cookies: These cookies are necessary for the Website to function properly and enable you to navigate and use its features.
• Analytical Cookies: These cookies help us analyze how users interact with the Website, allowing us to improve functionality and user experience.
• Advertising Cookies: These cookies are used to deliver personalized ads based on your browsing activity.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. This includes using industry-standard encryption methods and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access, update, or correct the personal information we hold about you.
• The right to request the deletion of your personal information, subject to certain exceptions.
• The right to object to or restrict the processing of your personal information.
• The right to withdraw consent for the processing of your data, where applicable.

To exercise your rights or make a request, please contact us at the contact details provided below. We will respond to your request in accordance with applicable laws.

8. Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete such information.

9. Third-Party Links

Our Website may contain links to third-party websites that are not operated or controlled by us. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Newcastle Holidays Idukki
Email: newcastleholiday@gmail.com
Phone: +91 9544959507